Delivery Information

 

When you make your purchase, you choose one of the available options at the checkout. Here you can find out about when to expect your delivery.

All orders placed prior to 3pm on a week day are dispatched the same day, and orders placed after 3pm on Friday will not be dispatched until the next working day. Unless otherwise specified our orders are dispatched via Royal Mail 2nd Class and will generally take between 2-5 working days to reach you. Please see below for other delivery timescales.

 

Delivery Method Delivery Timescale Cost (Orders less than £30) Cost (Orders over £30) Christmas schedule
2nd Class (Royal Mail) 2-5 Working Days* £2.95 FREE During the Christmas period, dispatches will be on 20th, 28th, and then resuming on 2nd January.
Express 48 Hrs (Courier) Up to 2 working days (Monday to Friday if order placed before 2 pm on the previous working day. Order placed prior to a Bank Holiday will be delivered on the next working day.) £3.45  £2.99 There will be no dispatches between Wednesday 20th December and Tuesday 2nd January.
Express 24 Hrs (Courier) Up to 1 working day (Monday to Friday if order placed before 2 pm on the previous working day. Order placed prior to a Bank Holiday will be delivered on the next working day.) £3.95 £3.95 There will be no dispatches between Wednesday 20th December and Tuesday 2nd January.
Free Shipping (for orders over £30)
2nd Class (Royal Mail)
2nd Class (Royal Mail) - 2-5 Working Days FREE FREE During the Christmas period, dispatches will be on 20th, 28th, and then resuming on 2nd January.
International Delivery

Within European Union – 5-10 Working Days
USA, Canada - 5-15 Working Days*

Please note: we don't ship mouthwashes outside of the UK, as there are restrictions on transporting liquids.

European Union - £12.50
USA, Canada - £12.50
European Union - £12.50
USA, Canada - £12.50
During the Christmas period, dispatches will be on 20th, 28th, and then resuming on 2nd January.
Heavy / Bulky items Orders containing unusually bulky or heavy items (e.g. when ordering more than 3 mouthwashes at once) may be subject to additional postage charges. Dental Direct will notify and seek approval for any such charges prior to dispatch.